Studio Policy

Booking Process and Registration

All of our photography bookings are done at www.mintroommiami.com using our online scheduling system. Our online calendars are always up to date and show the latest availability and pricing.

Online bookings are for photography only. If you are planning on hosting an event with Mint Room Studios or shooting video content with sound, please email us directly at [email protected] to get pricing and make reservations:- “Your Booking Order and Payment Details” – this is your invoice with Mint Room Studios and has our HST number. Please keep this for your records

  • “Booking Confirmed
  • Order number XXX”
  • You will receive an email like this for every room that you have booked. It will contain your room booking details, studio rules, check-in information, as well as building access code.
  • “Your New Customer Account” – this email will be sent when you make your first booking with Mint Room Studios and contains your user details and your password.-If you can’t find this email in your mailbox, please check your spam. We recommend that you take the time to Login at www.mintroommiami.com/appointments and check that your appointments are listed in your account. You will be able to cancel your appointments using the same account details.
  • If you can’t find the account details email, you can always reset your password at Login.
Liability Waiver

Upon arrival, please ensure one guest has filled out our general liability form. We have attached it here for easier reference. This can be filled out online prior to arrival or on-site before the session.

Parking
  • We offer limited complimentary parking spots for our studio guests in the garage located directly behind the building. These spots are available on a first-come, first-served basis, which require validation using a designated code. Should these spots be occupied, paid parking is accessible in the same garage.
  • Additionally, street parking is available through the Pay by Phone app. We recommend arriving early to secure a parking spot.

Mint Room Studios is not liable for any parking tickets.

General Studio Rules
  • We highly recommend arriving at our studio 15 minutes before the start of your booking so that you can validate parking, check in with our attendant, and get Wi-Fi details.
  • To keep our studio floors and furniture clean, we ask that you remove your outside shoes when you enter the studio rooms. Please note that models appearing on camera are exempt from this policy, but we kindly ask that they take care to immediately wipe any marks or dirt from their shoes before moving about the studio. All wedding parties must ensure their shoes are clean. There is a damage fee for standing on the furniture.
  • Our attendants will be visiting your studio rooms within 10 minutes prior to the end of your booking to ensure that the room is left in its original condition. Furniture and props need to be moved back to their original place and all garbage must be placed into garbage cans.
  • Our studio attendants can check the rooms during your studio time if we hear loud noises, dragging of furniture, or suspected violation of studio rules and/or safety. They will knock on the door before entering and give you a warning before coming in.
  • Our studios are not soundproof, if you need to shoot video content please contact us directly at [email protected].
  • We have cameras installed in our common areas/reception areas, however, we do not have any cameras inside the studio rooms.
  • Public restrooms are located in the lobby.
  • We turn on the overhead studio lights at dusk for safety reasons and keep them off during the daytime hours.
  • Our studios cannot be used to shoot pornographic content.
  • Since the studio rooms are not soundproof, please keep the noise level to a reasonable volume, including any use of music. Music played in the studio must not contain any explicit content. If the noise becomes too loud, we will ask you to turn it down.
  • If a member of your party comes to the studio intoxicated, we reserve the right to ask them to leave the premises.
  • Weapons of any kind are strictly prohibited on studio premises.
  • Smoking (including recreational drugs) is not permitted on studio premises.
  • Your booking is only for the room that you rented. If you would like a tour of other studio rooms, kindly ask our reception staff and they will be happy to assist you.
  • Customers are responsible for loading and unloading of their belongings due to liability issues. Studio attendants are not responsible for bringing client’s items in/out of the studios and are not responsible for clients’ personal belongings.
  • All active flames must be contained at all times or our Studio Attendant will ask you to put out the flame immediately. A fire extinguisher is located in the common area of our studio on the 2nd floor.
  • Please note that failure to respect the studio rules, studio staff, or other bookers, will result in immediate termination of your booking and can result in a permanent ban from Mint Room Studios.
Elevator
  • To bypass the need for an elevator, we highly recommend parking on the second floor of the garage – which will grant you direct access to our studio entrance.
  • Elevator #2 (equipped with padding) is for loading-in equipment and is shared with the building which means it is available on a first-come-first-serve basis.
  • Customers are responsible for loading and unloading of their belongings into the elevator due to liability issues. Studio attendants are not liable for clients’ belongings.
Common area
  • Please bring all of your belongings into the studio rooms that you are renting and take them home with you after your photoshoot/event. We are not responsible for loss or damages to items left in the common areas. Please help us in keeping them clean and tidy.
  • We do not store items for your rental booking ahead of the photoshoot or left behind after the shoot unless this has been pre-arranged ahead of time (subject to additional fees). If you need to arrange delivery/storage of items ahead of your event, please email us at [email protected] and we will advise you what we can do.
Damage / Cleaning Details
  • Our reception staff will visit the studio room 10 minutes prior to the end of your booking time to ensure that the room is left in its original condition. Furniture and props need to be moved back to their original place, and all garbage must be placed into garbage cans.
  • If our attendant finds a messy room during the room check, you will be asked to stop taking pictures and clean up the room. If the room is still left untidy at the end of the booking, there will be a $50-100 cleaning fee added to your booking.
  • Please do not step on the furniture in shoes, and use indoor shoes or shoe covers when entering the studio rooms. We can provide you with shoe covers if you need them. If you are taking pictures in your outdoor shoes, you will be asked to wipe them down.
  • If you need to move furniture, please lift the items and do not drag them. This damages both the floors and furniture legs. If you need assistance, please contact our studio staff and do not move items without approval.
  • Please do not bring candles into the studio, unless they have glass coverings. Open-flame candles drip wax onto floors and other surfaces, causing damage.
  • Floors/furniture need to be covered if you are doing a cake smash at the studio. Buttercream often leaves slippery floors and they must be mopped before the next booking.
  • No open flame, dry ice, sparkers or smoke machines are allowed at the studio. If you absolutely require it for your photo shoot, please email us at [email protected]
  • Please book an additional hour if you are bringing confetti, fake snow, or feathers into the studio space so that our team has sufficient time to vacuum the floors before the next booking. If you decide not to book the additional time, we will ask you to stop taking pictures during our room check and will charge you an additional $50 for cleanup.
  • If there are damages to the floor/furniture/props / V-Flats, or any other studio equipment, including extension cords during your booking, you will be asked to reimburse the cost of the damages.
  • The broken furniture leg damage fee is $200, floor damage and deep scratches can range from $100-500 depending on the extent of the damage, and furniture damage is subject to a $100-500 damage fee.
  • Your booking is only for the room that you rented for the duration of the rental. If you require additional time to set up / take down, please factor it into your booking. If you need extra time and the room is available, you can rent additional time in 30-minute increments.
  • If you have a large party, please factor in the time to bring/take out your belongings from the studio space. You will be asked to wrap up your shoot 10 minutes early so that you can start clearing out the space. Alternatively, you can dedicate a person from your party to start removing items while you are finishing the photo session.
Cancellations / Rescheduling
  • All shoots have to be paid in full at the time of booking.
  • Mint Room Studios offers studio credit for cancelled bookings as we do not issue refunds.
  • You can reschedule your booking and claim your full studio credit by cancelling your reservation within 24hrs of your start time and rebooking your desired studio, date, or time through your Mint Room Account: mintroom.com/appointments. If you forgot your username/password, please reset it at the link above.
  • If cancelling a booking beyond the 24-hour notice can result in a day of cancellation. Please email us at [email protected] if you are trying to cancel with less than 24 hours’ notice.
  • No-show appointments will not receive any studio credit.
Studio Capacity

Each room has its own capacity limits based on the square footage of the desired studio space and comfortability.

  • Luna, Terra and Aura: 12
  • Soleil: 8
  • Nova, Mirage and Zenith: 10

Please email us at [email protected] ahead of time if the number of people arriving is above the limits listed below so our team can advise you of your options.

If you bring extra people to the studio without notice, they will be asked to wait outside of our premises in order to uphold the studios set capacity.

Makeup Tables

Makeup Tables

  •  Makeup rooms are coming soon!
  • If you require access to a makeup table during your shoot, you can ask our staff to bring a folding table inside your studio room complimentary.
Wi-Fi

Our studio has free Wi-Fi for all studio guests. Please ask our Studio Attendant for the username/password.

Pets
  • We welcome pets! We ask that you email [email protected] if you would like to bring a pet to your photoshoot.
  • There will be a $50 pet fee (per pet) associated with this request and a $300 preauthorized hold on your credit card.  A preauthorized hold will be collected upon arrival and then released within 2-5 business days, minus the pet fee, and any damages incurred.
  • Our studio is a family-friendly environment so please ensure your pets are not on our furniture or in the common areas.
  • Should your pet make a mess on our studio floor there will be a $50 charge and if your pet makes a mess on the furniture, there will be a $300 charge which will be deducted from your $300 security deposit.
Complementary Items

Mint Room Studios offer complimentary items that can be requested on a first-come first-serve basis. If interested in reserving any of these items please reach out to our operations team in advance at [email protected]

Complimentary Items:

  • V-Flats
  • Extension Cords
  • C-Stands
  • Clothing Steamer
  • Foldable Table
  • Foldable Chairs
  • Wardrobe Rack
  • Portable Fitting Room
  • Full Length Mirror
  • Bluetooth Speaker

Each item is to be returned in its original condition or the client will be invoiced for any damages or if items are not returned.

Equipment Rental

Mint Room Studios offers rentable props and accessories based on a first come first serve basis. If interested in reserving any of these items please reach out to our operations team in advance at [email protected]

Cameras and Lighting Equipment

  • Mint Room Studios  is the city’s largest natural light studio and does not provide lighting equipment for rent.

Backdrops Rental

  • We provide a selection of seamless paper backdrops in different colors at a cost of $25/rental.
  • Backdrop stands are complimentary with your rental.
Studio Minis – Useful Tips

Here are a couple of ways to ensure a smoother booking:

  • Finding the studio: Mint Room Studios is located at 7900 NE 2nd Ave Unit 202, Miami, FL 33138.
  • Check-in: Upon arrival, please ensure one guest has filled out our general liability form. We have attached it here for easier reference. This can be filled out online prior to arrival or on-site before the session.
  • Arrival Times: Please ensure all guests arrive on time for their scheduled session. In order to maintain cross over from other bookings, we ask that no guests arrive earlier than 15 minutes before their scheduled booking time.  If arriving too early, the on-site attendant may have to ask the guest to leave and return to their booking site due to space limits in the common area. Please keep in mind traffic delays. Bookings start and end precisely at your reserved time.
  •  Elevator: Only Elevator #2 (equipped with padding) should be used for equipment and is shared with the building. We highly recommend loading-in on the second floor via the garage ramp – bypassing the need for an elevator.
  • Pet Fee: We are happy to have your little angels wagging their tails in our studios. We collect a fee of $50/per pet + tax. We will also hold a $300 deposit for the duration of your shoot. Please ensure all guests are aware of the pet fee and that this must be collected on-site prior to entering the studios. 
  • Bathrooms: If using the restrooms, kindly ensure that items are brought with you and back to the studios once done. Bathrooms are located are in the main hallway.
  • Parking: Garage parking is available behind Mint Room Studios on a first-come, first-served basis. Street parking along 80th street is also available via the Pay by Phone app.
  • All guests must validate their parking before leaving their vehicle.
  • Mint Room Studios is not liable for any parking tickets.
  • Booking Confirmation and FAQ email that was sent to you to all guestsfor further parking guides.
  • Damages: Broken/damaged items will be invoiced and charged. Your on-site attendant checks the studios prior to and after each booking. Kindly report all broken or damaged items to the attendant on-site immediately.
  • Check-out: Upon departing, please ensure your guests have collected all of their items prior to leaving the studio. Our on-site attendant can enter the studios to give you a reminder 10 minutes prior to the end of the booking.